ABOUT US
COMPANY OVERVIEW
Level 5 is a principal-led consultancy helping asset-intensive industries optimise operations through business process improvement and digital transformation.
With deep expertise spanning ISO accreditation, software implementation, and process digitisation, we deliver end-to-end solutions tailored to technical environments like mining, construction, engineering, and trade services.
Led by a Principal Consultant with hands-on experience from trades to senior leadership, we ensure your systems, processes, and people are aligned to maximise ROI, quality, safety, and compliance.
CORE SERVICES & CAPABILITIES
ISO Accreditation & Integrated Management Systems (IMS)
We guide clients through ISO 9001 (Quality), 45001 (Safety), and 14001 (Environment) certification - from process mapping to audit preparation. Our Lead Auditor helps build compliant yet practical systems that improve day-to-day operations.
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Develop Integrated Management Systems (IMS)
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Streamline processes through documentation and mapping
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Improve compliance, accountability, and audit readiness
Coaching
We don’t just deliver systems - we coach business owners and leaders to take control of their own digital transformation.
Whether you’re upgrading your tech stack, improving current systems, or just getting started, we guide you through the process so you can lead the change confidently from within.
Coaching includes strategic guidance, capability building, and practical support helping you understand the “why” behind the tools so you can make smarter decisions and build a future-proof foundation for your business.
Process Optimisation & Digital Transformation
Using Lean Six Sigma methodologies, we streamline business workflows to boost productivity and reduce waste. Services include:
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Business process digitisation
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Power Platform custom development (Power Apps, Power Automate)
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Custom dashboards for KPI tracking (Power BI)
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System and software consolidation (ERP, CRM, HRIS)
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Asset and maintenance system implementation
Business Strategy & Role Clarity
We facilitate strategy sessions to align leadership, clarify priorities, and roadmap digital or ISO initiatives. RACI development is used to define roles, reduce ambiguity, and improve accountability.
Software
Implementation
From ERP and asset systems to HR and payroll software, we manage full lifecycle implementation aligning platforms with business goals, managing change, and ensuring adoption through training and documentation.
Documentation & Training
Unlike typical consultants, we prioritise smart, role-based documentation and training materials - quick reference guides, videos, and interactive content that support onboarding, reduce errors, and ensure sustainability.
CERTIFICATIONS & QUALIFICATIONS
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ISO 9001 Lead Auditor – Certified to guide and audit quality systems
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Lean Six Sigma Black Belt (in progress) – Data-driven process improvement
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Microsoft Power Platform (PL-900) – Low-code automation and reporting
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PRINCE2® Practitioner – Structured project management expertise
INDUSTRIES WE SERVE
We specialise in high-compliance, operationally intensive sectors:
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Mining & Resources: Asset tracking, safety, and production reporting
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Fabrication & Manufacturing: ERP, lean workflows, ISO 9001, ISO 45001 & ISO 14001
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Engineering Services: Standardised processes and project delivery
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Construction & Infrastructure: Field data collection, project dashboards
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Trade Services: Job management, scheduling, customer systems
WHY LEVEL 5?
End-to-End Delivery
From planning to implementation and support.
Tailored, Practical Solutions
Adapted to your specific business.
Data Integration & AI Readiness
Centralising and standardising data across platforms to unlock actionable insights and support future AI adoption
Sustainability
Through Training & Documentation.
Industry Knowledge
We speak your language and understand compliance.
Proven Results
Tangible outcomes like cost savings, faster workflows, and successful ISO certifications.